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TARGETED CASE MANAGEMENT

CHNK offers Targeted Case Management (TCM) as part of our robust continuum of care for individuals and families in need of mental health and addiction services. Many times a client receiving therapeutic care from CHNK might also benefit from access to social, educational, or medical services. A targeted case manager helps connect the client (and their family) to these services by working with the client and their therapist to develop an individualized care plan. The case manager also monitors progress and collaborates with other community providers to help each client achieve their personalized care plan goals.

 Who is eligible for Targeted Case Management services?

Anyone – regardless of age – is eligible for TCM if they have been diagnosed with a mental health disorder or they are receiving therapeutic care for a mental health need. Medicaid typically covers this type of care.

 Who provides the TCM services at CHNK?

CHNK’s team of certified case managers specializes in working with clients who have mental health, substance use, and/or chronic co-occurring disorders. The team is supported by a program manager and clinical supervisor.

 Where do TCM services take place, and for how long?

CHNK is dedicated to removing barriers to treatment. Your assigned case manager will meet you wherever is most convenient and comfortable for you and your family – in your home or office, at one of CHNK’s three locations in Northern Kentucky, or in a community setting. Based on your unique needs, your case manager will meet with you several times per month, usually for about three months; these sessions are to help you progress towards achieving the goals in your care plan.

 What are some examples of the services a targeted case manager provides?

Our case managers strive to help clients access all the services needed to meet the goals outlined in their care plans. Based on your specific needs, this may include:

    • Acting as a school liaison, such as joining you for Individualized Education Program (IEP) meetings and safety meetings
    • Connecting you to community resources that can assist with food, clothing, and shelter needs
    • Supporting your search for employment, including assistance with building a resume, completing applications, and preparing for job interviews
    • Helping with transportation needs
    • Helping to find and keep housing
    • Making referrals for needed medical, dental, and psychiatric services
    • Crisis planning

For more information about CHNK’s Targeted Case Management services or to schedule an assessment, please call our care team at 1.844.YES.CHNK (937.2465), email gethelp@chnk.org, or fill out our brief, online referral form.

Tracy Rouse

Tracy Rouse

Targeted Case Manager

Jacki Matheny

Jacki Matheny

Targeted Case Manager